Setting Product Strategy
There are five product levels : Core benefit, Basic product, Expected product, Augmented product, Potential product.
Basic product : A fundamental good or service that can be provided by a business and sold to consumers that need or desire it. For a manufacturing company, a basic product might be a rather simple good that experiences relatively consistent consumer demand and so helps the business cover its costs while a greater diversity of products are developed.For colgate its the ingredients of manufacturing.
Expected product : These are attributes expected by the consumer from the product. In case of Colgate, there is nothing as such.
Augmented product : It is a differentiated product that is made to exceed a consumer's expectations. Colgate gives such a product which not only satisfies customers but also is premium to have with low cost.
Potential product : This is where the company looks for innovate ways to satiate the consumer.
No comments:
Post a Comment